Terms of Service

Effective Date: April 1, 2026

Welcome to Casse Studio. These Terms of Service ("Terms") govern your use of our website, www.cassestudio.com, and any services, content, products, or communications provided by Casse Studio ("Company," "we," "us," or "our").

By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Company Information

Casse Studio

347 5th Avenue

New York, NY 10016

United States

Website: www.cassestudio.com

2. Services

Casse Studio is a social media marketing agency. We may offer services including, but not limited to:

• Social media marketing services

• Content creation

• Creative strategy

• Consulting

• Monthly service packages

• One-time creative or marketing services

All services are subject to availability and may be governed by separate proposals, invoices, project scopes, service agreements, or written communications between you and Casse Studio. If there is any conflict between these Terms and a separate signed agreement, the signed agreement will control to the extent of that conflict.

3. Use of Website

You agree to use our website only for lawful purposes. You may not use the website in any way that:

• Violates any applicable law or regulation

• Infringes the rights of others

• Interferes with the operation or security of the website

• Attempts to gain unauthorized access to our systems or data

• Introduces malicious code, spam, or harmful material

We reserve the right to restrict or terminate access to the website if we believe a user has violated these Terms.

4. Service Engagements and Project Scope

Any project, monthly service, or one-time service may be subject to a defined scope of work, deliverables, timeline, revision structure, and payment terms. You are responsible for providing timely and accurate information, approvals, assets, and feedback needed for us to perform the services.

Delays in communication, approvals, or asset delivery may affect project timing and deliverables.

Any additional work requested outside the original scope may require a revised quote, change order, or separate billing.

5. Payments

We accept electronic payments for monthly and one-time services.

By purchasing services from us, you agree to pay all fees and charges associated with your selected service. Pricing, billing frequency, due dates, and payment terms may be stated on our website, invoice, proposal, or service agreement.

For recurring monthly services, you authorize us to charge the payment method provided in accordance with the agreed billing schedule unless otherwise stated in writing.

You agree to provide current, complete, and accurate billing and payment information.

The FTC has emphasized that businesses should present prices and fees clearly and avoid misleading consumers about total cost.

6. Late Payments and Nonpayment

If payment is late, we may suspend work, delay delivery of services, withhold final deliverables, or terminate ongoing services until payment is received in full, to the extent permitted by applicable law and any separate written agreement.

You remain responsible for amounts due for services already performed and for any non-cancellable commitments or expenses incurred on your behalf.

7. Refunds

Unless otherwise stated in writing, payments made for services already rendered, work already performed, or time already reserved are non-refundable.

Because many of our services involve creative labor, scheduling, planning, and custom deliverables, refunds are generally not provided once work has begun. Any exception will be at our sole discretion or as required by law.

If you are on a monthly service plan, cancellation will apply prospectively and will not entitle you to a refund for services already billed or performed, unless otherwise agreed in writing.

8. Client Content and Materials

You may provide us with text, images, video, branding materials, login access, marketing assets, or other content for use in connection with our services ("Client Materials").

You represent and warrant that:

• You own or have the necessary rights, licenses, and permissions to provide and authorize use of the Client Materials

• The Client Materials do not infringe the rights of any third party

• The Client Materials do not violate any law or regulation

You retain ownership of your Client Materials, subject to any rights granted to us to use them for the purpose of providing services to you.

9. Intellectual Property

Unless otherwise agreed in writing, Casse Studio retains ownership of all pre-existing intellectual property, methods, templates, processes, concepts, know-how, and internal tools used to provide services.

Upon full payment of all applicable fees, you may use the final deliverables provided to you for your intended business or personal use, subject to any limitations stated in a proposal, invoice, or separate agreement.

We reserve the right to display completed work, project excerpts, brand names, and non-confidential deliverables in our portfolio, social media, marketing materials, and case studies unless otherwise agreed in writing.

10. Revisions and Approvals

If your service includes revisions, the number and scope of revisions may be limited according to your selected package, invoice, proposal, or written agreement.

Once you approve a deliverable, any additional edits or changes may be treated as a new request and may be billed separately.

You are responsible for reviewing deliverables for accuracy, including names, dates, pricing, claims, branding, and business information before publication or use.

11. No Guarantee of Results

We do not guarantee specific outcomes, including but not limited to:

• Revenue growth

• Follower growth

• Engagement levels

• Lead volume

• Conversion rates

• Advertising performance

• Viral results

• Business success

Marketing results depend on many factors outside our control, including market conditions, audience behavior, offer quality, platform changes, ad spend, competition, and client implementation.

12. Third-Party Platforms and Services

Our services may involve or rely on third-party platforms, software, processors, websites, social media networks, payment processors, or tools. We are not responsible for the performance, downtime, terms, policies, decisions, or actions of third parties.

Your use of third-party platforms may also be governed by those third parties' own terms and policies.

13. Electronic Communications and Electronic Signatures

By using our website or engaging our services, you consent to receive communications from us electronically, including by email, invoice, proposal, contract, or other digital means.

To the extent permitted by law, you agree that electronic records, approvals, and signatures may satisfy legal requirements for writings and signatures. Federal law recognizes the general validity of electronic records and signatures in interstate commerce, while also providing that consumers cannot be forced to use them in every circumstance.

14. Privacy

Your use of our website and services is also subject to our Privacy Policy. By using our website or services, you acknowledge that we may collect, use, and share information as described in that policy.

The FTC can take action against businesses whose online privacy or terms disclosures are unfair or deceptive, so these policies should accurately reflect actual business practices.

15. Disclaimer

Our website, content, and services are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, or reliability.

We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or harmful components.

16. Limitation of Liability

To the fullest extent permitted by law, Casse Studio shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities arising out of or related to your use of the website or services.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the website or services shall not exceed the amount you paid to us for the specific services giving rise to the claim during the three months preceding the event giving rise to the claim, unless a different amount is required by law or stated in a separate written agreement.

17. Indemnification

You agree to defend, indemnify, and hold harmless Casse Studio and its owners, employees, contractors, affiliates, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

• Your use of the website

• Your breach of these Terms

• Your Client Materials

• Your violation of any law

• Your infringement of any third-party rights

18. Termination

We reserve the right to suspend or terminate website access or services at our discretion if:

• You violate these Terms

• You fail to make required payments

• You engage in abusive, unlawful, fraudulent, or harmful conduct

• Continued service becomes impractical, unlawful, or unsafe

Termination does not affect any rights or obligations that arose before termination, including payment obligations.

19. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles, except to the extent superseded by applicable federal law.

20. Dispute Resolution

Any dispute arising out of or relating to these Terms or our services shall first be addressed through a good-faith effort to resolve the matter informally.

If a dispute cannot be resolved informally, you agree that any legal action shall be brought in a state or federal court located in New York, New York, unless otherwise required by applicable law.

21. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.

The FTC has warned that materially changing terms or privacy practices in a misleading way can create legal risk, so any changes should be presented clearly and truthfully.

22. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

23. Entire Agreement

These Terms, together with any applicable proposal, invoice, service agreement, or Privacy Policy, constitute the entire agreement between you and Casse Studio regarding the website and general service use, unless superseded by a separate written agreement.

24. Contact Information

If you have any questions about these Terms, please contact:

Casse Studio

347 5th Avenue

New York, NY 10016

United States

www.cassestudio.com

© 2026 Casse Studio. All rights reserved.